Terms of Sales

In order to ensure the best conditions of mail order sales, Saguita offers a charter for the attention of its Customers.


Saguita.com is edited by the company Saguita whose head office is located at 5 rue du Clos de Villevert, 60300 Senlis. The site host is Wix (USA)

Any order for a product appearing in the online store of the Saguita.com site requires consultation and prior acceptance of these general conditions of sale.

Before final payment of the order, the Customer will be asked to validate with a click "acceptance of the general conditions of sale", it is an "electronic signature"

The Saguita.com site belongs to SASU Saguita which is registered in the Compiègne trade and companies register (RCS) under number 84361028800014. The contact email is as follows: contact.saguita@gmail. com

All elements of the Saguita.com site are protected by copyright. They are the exclusive property of Saguita.com.

Saguita reserves the right to adapt or modify these general conditions of sale at any time.


In addition to this, you will need to know more about it.

The customer places his order on the online store of Saguita.com by choosing the product. The price indicated on the site is inclusive of VAT and in Euros, the transport costs are added to the price of the items. The price of the delivery will be indicated to you if you place an order. It varies according to the quantity of products ordered. The Seller reserves the right to modify its prices at any time.

The order will only be processed upon receipt of payment.

Product offers are valid while stocks last.

The items for sale on the website are presented and detailed so that any Customer is able to know the essential characteristics of the products they would like to buy (article L 111-1 of the Consumer Code). The photos which illustrate the description of the articles are given for information only and are not contractual.


Delivery costs are not included in the sale price.

The delivery prices correspond to a shipment to mainland France, carried out by the French Post. For any delivery abroad, the Customer is invited to contact Saguita via the website in order to establish a new selling price according to the weight and destination of the package.

The products are delivered to the address indicated by the buyer when ordering.

The Customer must verify the conformity of the information and information provided.

The Saguita company cannot be held responsible for data entry errors that could lead to a delay in delivery or even a return sender. In fact, the re-shipment of the order remains entirely the responsibility of the customer.

Delivery on time can only take place if the buyer is up to date with his obligations to the seller.

From 90 € of purchase including tax, the private customer will be offered the shipping costs in metropolitan France. This offer does not apply to professionals.

The delivery time indicated on the site is only indicative. The seller cannot be held responsible if this period is exceeded. We decline all responsibility for the extension of delivery times due to the carrier, in particular in the event of loss of products, bad weather or strike. This cannot give rise to any cancellation of an order, to any reduction in the price paid by the purchaser, and to any payment for damages.

The packages are sent by green letter followed or Colissimo Suivi by La Poste. The tracking number is communicated to the Customer via the website. For tracked green letters or tracked Colissimo, in the event of a delivery delay of more than 5 working days after the date of dispatch of the package, it is the Customer's responsibility to check with his post office that the package is not in delivery instance, then if necessary to notify us of this delay by sending us an email. We will then contact the Post Office to start an investigation. A Post investigation can last up to 21 working days from the date of its opening. Saguita is not required to reimburse or replace the package pending delivery, without a firm and definitive response from the postal services. For any Colissimo tracked without signature indicated as being delivered by La Poste, but of which the Customer has no trace, Saguita will not be able to intervene and the Customer will have to approach his nearest post office. In the event that the Customer's package is returned to Saguita following the non-collection of the overdue package (package to be collected at the post office), Saguita will be entitled to invoice the Customer for the costs of re-shipping the package without the possibility of recourse. or damages. In the event of cancellation of the order by the Customer following the return of the parcel not collected and returned to Saguita, Saguita will be entitled to deduct from the reimbursement the shipping costs of the parcel without possibility of recourse or damages. No refund will be made without returning the merchandise. In the event of loss of his package, the Customer must make a complaint to the carrier.

Any order placed on our site and delivered outside of France may be subject to possible taxes and customs duties which are imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of an item are the responsibility of the Customer and are his responsibility. We are not required to verify and inform the customer as to applicable customs duties and taxes. We encourage our Customers to contact the competent authorities of the country of destination of the goods.


In addition to this, you need to know more about it.

The price of the items indicated on the site is inclusive of VAT and in Euros.

In addition to this, you will need to know more about it.

The price of the items ordered is payable in full on Saguita.com upon confirmation of the order, according to the following payment method:

by credit card via the secure payment platform.

Payments are secure and are made through the Stripe platform. Credit card details are encrypted using the SSL (Secure Socket Layer) protocol and never pass unencrypted over the network. Saguita does not have access to the details disclosed. Consequently, these details are not kept on the servers and are requested again for each new transaction on the site.

Saguita reserves the right to suspend or cancel any execution of an order and / or delivery, in the event of non-payment or partial payment of any sum owed by the buyer, in the event of a payment incident or in the event of fraud or attempted fraud relating to the use of the website or in the event of a dispute relating to the payment of a previous order.

In addition to this, you will need to know more about it.

Pursuant to the provisions of article L 121-20-3 of the Consumer Code, in the event of unavailability of the product after placing the order, the customer will be informed by email, the customer then has the option of:

- or to be delivered of a product of equivalent quality and price, within the limit of available stocks

- or to be reimbursed for the price of the product ordered within 30 days of its request.


The right of withdrawal only applies to natural persons. The customer benefits from a right of withdrawal without penalty of fourteen (14) calendar days from the day after receipt of the goods. The Customer will return, at his expense and under his responsibility, the products that do not suit him. Any return request must be notified in advance by email to: contact.saguita@gmail.com. The right of return can only be exercised if the reshipment procedure is respected and only if the items returned on time are still sealed, in their original packaging, complete and intact and in perfect condition for resale. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded, taken back or exchanged. In the event of the exercise of the right of withdrawal, the Consumer has the choice to request either a credit on the sums paid, or the reimbursement of the sums paid, or the exchange of the product. In the event of an exchange, the reshipment will be at the customer's expense and under his responsibility. No return shipment against reimbursement will be accepted, whatever the reason. In the event of exercise of the right of withdrawal, Saguita will reimburse the customer within thirty (30) days of receipt of the returned products. Packages must be returned to the following address: Saguita, 5 rue du Clos de Villevert, 60300 Senlis.

Saguita reserves the right to refuse late complaints.

In the event of a dispute, an amicable solution will be sought before any legal action.


Saguita retains ownership of the products delivered and designated until full payment of their price in principal and interest.

In addition to this, you will need to know more about it.


In addition to this, you need to know more about it.

The contractual deadlines may be extended for any reason which has made it impossible for the Seller to fulfill his obligations, in particular in the event of Force Majeure. For the purposes of these T & Cs, Force Majeure means an event over which the Seller cannot reasonably have control, including in particular a strike, an embargo, a tooling accident, a riot, a war, a natural disaster, a fire, etc. or similar events such as bad weather, supply difficulties, accidental production stoppage, unpredictable market trends, etc. By express agreement, an event of force majeure can not under any circumstances prevent payment on the right date of the agreed price.


The information requested from the customer is necessary for the processing and execution of his order. The data files remain internal to Saguita and any person has the right to access and rectify information concerning them, in accordance with the law n ° 78-17 Informatique et Liberté of January 6, 1978.


These general conditions of sale are governed by French law. We cannot be held liable for any damage whatsoever arising from abnormal use of our products. Any dispute relating to the interpretation or execution of orders will be examined with the greatest care and will be the subject of an immediate amicable proposal. In the event of an unresolved dispute between Saguita and the Purchaser, only the Commercial Court of Saguita's head office will be competent, even in the event of a guarantee appeal or multiple defendants or summary proceedings or a contrary attribution clause. . In the event of a conflict of interpretation between the provisions of these conditions and a translation which has been made in another language, the French version will prevail.